Monday: 8 am - 5 pm
Tuesday: 8 am - 5 pm
Wednesday: 8 am - 5 pm
Thursday 8 am - 5 pm
Friday: 8 am - 5 pm
Saturday: By appointment
Appointments are available outside of these hours by arrangement.
Lux Radiology is proud to be a First-Choice Provider for NIB!
Claiming back the cost of your consultation or treatment is simple and hassle-free.
When you decide you need treatment, it’s best to check what you’re covered for before you visit us at Lux.
You might need a pre-approval to confirm what you will be covered for. This depends on what type of consultation or treatment you’re having. Check below to see if you should get a pre-approval and how you can make a claim.
Everyday consultations and treatment include dentist, GP or physio visits. Depending on your policy, you may also have cover for getting new prescription glasses or contact lenses, chiropractor visits, mental health consultations and more.
You can check your policy in my nib to see if you are covered for these services and how much you can claim. Most policies cover 60-80% of your costs up to your benefit limit
To claim, pay your healthcare provider on the day, then send us the receipt through my nib or the nib app.
If you've been referred to a specialist or surgeon, or a medical clinic for diagnostic investigations, check your policy in my nib to see if you are covered or to submit a pre-approval request.
Once you know what you’re covered for, visit your healthcare provider then send us their invoice when you submit your claim.
